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"total waste of money"

"very disappointed"

"many many others with exactly the same issue"

"my only gripe is that the first battery charge only lasted about three weeks if that continues i will change my score"

"the only issue i will have is when there’s motion it takes a while for the video to process"

"a camera more expensive than the basic model and ring have turned off the functionality to flip the video 180 degrees if you ceiling mount it"

"i has settings to say is it facing a window but after speaking to the tech department it doesn't work"

"only problem seems to be if it is very foggy and damp then the lens can get misted and needs a clean before it senses movement!"

"another problem that i had was the 30 day free trial — it gave me just two days"

"i note the hole for the power cable in this model so i would assume you just need to buy the cable and can do this at a later date"

"save your money mounted outside front of property nothing but constant problems from wi fi connection despite the router being less than 2m away unless you have the perfect environment in the evening the picture quality at night is awful if there is a wall light or any other object in slight view the night cam does not work"

"i have a ring doorbell so this was super easy to add on it took me about two minutes straight from the box in fact took longer to get the box open!"

"it appears these drop outs can happen anywhere between 4 30 hours after reseating the battery but dropping off the network is pretty much guaranteed"

"absolute garbage"

"just appalling"

"liking the cam however the battery life is extremely poor"

"really irritating and rendering the camera completely pointless until a time where i can get a ladder"

"these have been a real disappointment on reflection i’m 3 days into having them setup and spent each day either having to reset one or speaking to support who basically just accuse you of it being your home network"

"in summary really awful support from ring limited to 20 minutes what's this about!"

"bear in mind that it takes forever to recharge hours "

"you can’t view recordings 24 7 and will only record if it detects motion or you click on a live view so utterly pointless"

"disgusting marketing by ring!"

"i don’t normally write reviews but had to for this as the are absolutely terrible"

"i got the plug in ones because i don’t want to have the batteries die and be without monitoring in my home"

"mine is outside and good in poor weather"

"massive waste of time money and electricity"

"bit disappointed really"

"the motion triggered video saved to the cloud is choppy and pixelated good luck identifying the criminal if a crime really happens"

"i will tell you the issues i had which i wish i hadn't done in the hope you will avoid my annoyance at myself"

"contacted ring support on line and although very helpful the advice was becoming extremely complicated needed two phones had to set up a hotspot on one etc etc "

"this doesnt work more often then it does work"

"it worked well for about 40days then crap"

"ran all of the tests in the app and signal strength was good so i can only assume it’s a flawed system"

"good camera but i wanted it to be used indoors facing out but unfortunately it failed"

"so unfortunately i am returning mine for a refund"

"i cannot understand how other users gave this product good ratings it's utter rubbish"

"this is a very cumbersome awkward and not very user friendly way of recharging a battery"

"a major issue which i hope ring will fix in newer models"

"and £179 for hd2 door bell + £30 chime one thing i really don’t like with ring is after 30 days is over they don’t even give you 1hr to review recording previous alerts when there are issues with video not loading at the time of motion alert pops up on your phone you wont be able able to find out what happened useless!"

"initially wanted to use through window to prevent having outside but this does not work through the window and will pick up reflections indoors sending a false alarm"

"the siren mode isn’t overly loud but it’s loud enough to deter someone if needed"

"tried live view just comes up with either streaming error or an option to reconnect"

"audio and talk is clear but we have only used inside so cant comment on how well this works outside and i am sure other functions would suffer"

"neither battery will take a charge"

"i also moved the camera to within four metres and tried two metres on both access points and drop outs still happen so it's not the signal"

"my main issue is that i can’t set the motion zone big enough"

"this is disgraceful marketing and product management"

"the apps were rubbish and logging in to see the feed would fail"

"but next day its stopped working again it dont record and cannot see tbe live view as well but on app its its online"

"50 per camera per month poor value and worse connectivity i have fibre 200mbps so it is not the broadband"

"just rubbish"

"ring support have been pretty useless simply telling me it's my wifi"

"unfortunately my experience with these has been shocking"

"also when first setting up it said critically low battery and wouldn't work despite being fully charged"

"we had a few other issues during set up but i think this may be pilot error or a wifi connection issue"

"unfortunately i've had to return this"

"did the usual trouble shooting thought its my internet but all my other devices work fine and i consistently get around 30mbps download and around 20mbps upload"

"30 second clips as opposed to 60 second clips field of view smaller although still good enough"

"read the reviews after i bought two ring new stickup battery cameras to find that all the issues i had experienced of very poor wifi connection despite being in the next room to the access point lack of motion detection and not working through glass windows were all known issues with this device"

"i had to return 1 straight away as after charging the battery i got the “battery is critically low” message and after charging again i repeatedly got this message and the camera wouldn’t work"

"charge the battery setup drill two holes and fit the mount job done!"

"zero stars!"

"useless junk"

"despite being almost on top of my mesh disc fingbox reports it constantly dropping off the network which fits with its periodic inability to detect motion or allow live view"

"the sound on the camera is loud enough although sometimes the 2 way talk is slightly delayed"

"you can talk to the person at your door before opening it great for vulnerable people being isolated this time i shall install more of ring"

"this proved to be even more useless than the device"

"this ring device has never worked i can’t get it to connect to internet due to ill health i’ve had it too long to return it it’s been put on the wall at my front door not connected just an ornament don’t buy this useless item bitterly disappointed"

"this device was replaced quickly by amazon and now works ok but after about 5 6 weeks i was charging another one and got the battery message again so had to return this one"

"i do get a couple of false alarms each day at the moment"

"save your money mounted outside front of property nothing but constant problems from wi fi connection despite the router being less than 2m away unless you have the perfect environment in the evening the picture quality at night is awful if there is a wall light or any other object in slight view the night cam does not work"

"there is nothing at all in the manual or app that tells you how to set up alexa in this very strange how on earth is a newbie suppose to work that out?"

"mine will go on ebay shortly as i have ordered arlo instead having wasted my money on this one"

"would maybe connect 1 in 10 times i checked kept saying poor or no connection and we had it connected to our to internal mesh wifi"

"dislike the hidden cost by ring to allow you to see any footage apart from live camera"

"i spoke with ring tech support a few days ago and they suggested a few setting changes but the drain rate doesn’t seem to have slowed"

"over priced"

"having read loads of comments from other users with the same problem i have returned the cam"

"it is used indoors not outdoors which would shorten the battery life even more in such cold weather"

"another annoying fact is sometime it does not even notify when i come home"

"constantly loses connection"

"i was thinking of buying the power cable to see if it being live all the time would be better but it is not cheap"

"so unfortunately we had to return it and replaced it with a blink xt2 which has had no connection issues"

"easily installed outside and having been up for almost a month still has over 50% battery left"

"i will be sending back and buying a hard wired camera"

"maybe just a little pricey"

"i bought this in addition to our ring 2 doorbell to further improve the security at the house & it dropped to £69!"

"another problem that i had was the 30 day free trial — it gave me just two days"

"significant downgrade from the previous model"

"i have followed all the tips for extending the life including the consideration that the battery's performance falls off below 40 f"

"amazon please hang your head in shame"

"great for a little camrea just wish the battery would last longer on the high sensitivity settings"

"as a security device this makes it fairly useless"

"several stories in the media about the poor security of ring devices"

"worked fine at first but now won’t detect motion looking out glass and point less having it if it doesn’t work indoors like advertised plus no night colour"

"i'm guessing from other reviews it just has a faulty battery but no way to just request this is replaced"

"although you can mount it on a flat wall you would struggle if you wanted to fit it to the ceiling or at a significant angle as the new stand is limited"

"i have ring doorbell and this is my second camera to cover rear of the house i like that it has good picture quality but there are small hiccups delays loading videos following motion detections every now and then it is not great for £90 product"

"the ring software gives a lot of control over the camera and if you have an amazon alexa it integrates nicely with the camera"

"while i can see that the app does indeed tell me the outdoor camera's have a poor signal i can only assume that must be down to subpar wifi transceivers in these things as i can use any other device i own stood riught next to the cameras without issue and wifi analysis shows my phone getting 50mbps+ right next to each camera ring claim they only need 1mbp s "

"this is my third ring cam and my first outdoor cam i have two other cheaper cams "

"there is no longer the terrible delay in logging into view the feed when not at home"

"product failed after 48 hours and repeatedly after 5 resets"

"if you can drill your walls and run power over ethernet or have wifi outside then maybe it's for you but not for me unfortunately"

"i won’t hesitate to buy another one when they go back down to £60"

"when it did give a motion alert you have to wait two minutes for it to process before you can see anything so a bit pointless unless you watch live but if the burglars have walked past and out of view they’ll have stolen all of your stuff before you can see them breaking in"

"the initial software updates took the better part of 30 minutes rather than just several but even after that there was still no live view failed to connect "

"if i had known you had to pay to see your recordings i would not have bought"

"if amaxon can just send a new battery i'd be happy to try a new one but i am not paying out for a replacement battery as other people seem to have done after just over a month of use!"

"very disappointed in this"

"i called support and they ran me through all of the checks and told me it was a firmware problem and they would fix it in the next couple of days"

"not massively impressed as we bought 3 outdoor cameras 2 indoor and the ring 3 doorbell and the alarm system"

"tried talking to the community help as this is what ring really on to sort out their problems if you have to hunt forums for answers or rely on the community to solve problems it will get zero marks in my opinion"

"i will return it back!"

"sending it back"

"the initial software updates took the better part of 30 minutes rather than just several but even after that there was still no live view failed to connect "

"the only downside is that it sometimes takes too long for the recorded videos to be viewed on my iphone"

"e no literature on anything about actually using the product it's pretty much all trial and error or having to fone services when you can't find the answer on troubleshooting a bit more written info would go an awful long way to make every process easier"

"very slow and streaming drops out all the time"

"the motion triggered video saved to the cloud is choppy and pixelated good luck identifying the criminal if a crime really happens"

"i can’t rate any of the features as it only worked for around 2 hours so i am unable to comment on them"

"dislike constant notification sounds lounge cant disable?"

"according to the device health report everything's fine clearly rubbish pity its quite neat so i'm giving it another chance by assuming this one's duff and ordering a replacement"

"was really disappointed with this as was expecting great things as this was ring but constantly not connecting"

"the unit itself is a very cheap build hence the cheap price"

"waste of time"

"wish i'd done this before buying"

"shame as this could be fantastic baby monitor if working properly"

"even more disappointing is that now looking through the reviews again others seem to have had the same issues with this product"

"very poor spec and low value for money"

"how are you supposed to charge the camera when no plug is supplied"

"same when it rains camera easily obscured by raindrops"

"the app is clunky and unintuitive"

"not sure if i’ve been unlucky or there’s a problem with some cameras batteries but they do the job well when working"

"after being broken into last summer we were advised to get "ring""

"it states you can use it inside looking outside but the motion detectors dont work through windows"

"i spoke to ring and they exchanged the battery cam with the wired version and this is much better"

"what can i say terrible product and in conclusion not fit for purpose"

"app settings are complicated to turn on off change lack of geolocation home away makes the app tedious to use "

"however i have not been able to get it to work with alexa after going into the alexa app and setting it up it keeps saying the code that was sent me is wrong and out dated"

"if you value your privacy and security and would prefer your personal data and camera feed information not to be sold to the highest bidder please avoid these cameras"

"the device is battery powered but cannot be charged directly: you have to remove the battery and connect to a usb charger cable provided but no charger "

"returned unfortunately"

"we had a few other issues during set up but i think this may be pilot error or a wifi connection issue"

"its a 2nd camera we order first we thing a faulty camera and 2nd one doing same thing"

"returning to ring"

"but lasted about 3 months before i had to charge it"

"but that’s only a short time and not a huge issue"

"email very frustrated i would think twice about buying one"

"but next day its stopped working again it dont record and cannot see tbe live view as well but on app its its online"

"i mounted it where it’ll be slightly protected from the elements as i wouldn’t really trust it to last very long if it was exposed to getting rained on regularly etc"

"it’s also disappointing they have not supplied a 360 deg mount for the outside"

"one is useless without the other!"

"read the reviews after i bought two ring new stickup battery cameras to find that all the issues i had experienced of very poor wifi connection despite being in the next room to the access point lack of motion detection and not working through glass windows were all known issues with this device"

"besides the issue the quality of the video was highly unimpressive during the day time"

"only slight niggle is when wi fi is off it sometimes doesn’t reconnect"

"do not select this option as it appears to disable the camera completely and you will have to reinstall it using the outdoor installation option wherever you intend to use it"

"i read mixed reviews on this and so i was a little apprehensive"

"tried talking to the community help as this is what ring really on to sort out their problems if you have to hunt forums for answers or rely on the community to solve problems it will get zero marks in my opinion"

"the router is on the ground floor if i take the camera upstairs directly above the router then the signal is extremely weak and the video is grainy and freezes"

"absolutely disgraceful"

"a constant record function wouldn't go amiss"

"this is particularly annoying when you are not even paying to record"

"it appeared as if it was actually 'dead'"

"however experienced the following major issues: 1 battery only lasts less than 2 weeks"

"i even contacted ring support regarding obtaining an external power supply unit who initially offered to exchange both cameras for the powered version only to retract that offer after they realised they didn’t supply the powered version from ring directly to the uk despite making them aware amazon uk were selling the item"

"motion detection is also very delayed and bear in mind thus does not depend on the speed of your internet connection as they will argue"

"while i can see that the app does indeed tell me the outdoor camera's have a poor signal i can only assume that must be down to subpar wifi transceivers in these things as i can use any other device i own stood riught next to the cameras without issue and wifi analysis shows my phone getting 50mbps+ right next to each camera ring claim they only need 1mbp s "

"what a load of rubbish lose connection all the time even though they are writhing 15ft of the wifi extender just about given up with these as a waste of money"

"the monitoring and data storage subscription is not in reality hugely expensive at £80 per year and covers all associated ring products"

"the body offers absolutely no protection for the lens so when it rains the lens gets droplets on it and you can't see a thing anyway"

"product is great but not much range of movement once attached to the wall though"

"i have a ring pro doorbell that works no problem and it’s almost 10m from the router so not an issue with my wifi set up"

"battery lasted barely 2 weeks and takes a long time to charge leaving you to need either a second battery or without protection for a time"

"it works sometimes just long enough for you to think it's ok but then drops off the network"

"shame as i wanted the ring doorbell next but now will give them a miss"

"plus you can't do time lapse like you can do on the older stick up cams"

"i already own a ring alarm system and 2 indoor cams and already have a subscription and was reasonably happy with it"

"then the app connected but then said it couldn't complete setup"

"otherwise it’s really not worth it"

"motion sensing options poor only 3 zones"

"prodect is not great and when we call ring support line they cannot answer our question why camera stop recording"

"still didn't work"

"dislike constant notification sounds lounge cant disable?"

"negatives: very inconsistent i get impression once working they’ll be of value but to protect your home it’s something of concern to have so many issues straight off the bat"

"i have no problem with my nest smoke alarms or my nest thermostat so if the replacement is also unfit for purpose i shall be buying a nest camera!"

"received today previously opened box with seal sticker cut"

"even when it was on line motion detection was flaky for instance it completely missed the postman but when i opened the door two minutes later motion is captured?"

"update contacted ring about water inside the camera found them to be extremely unhelpful even after sending 3 pictures of a camera full of water"

"only slight niggle is when wi fi is off it sometimes doesn’t reconnect"

"i did also have problems with the live view feature it just would not load a live feed after having the camera for a couple of days"

"the visitor or postman would have to be very patient and wait if this was to work because the delay was so long"

"really irritating and rendering the camera completely pointless until a time where i can get a ladder"

"the second my father's took me hours as his was doing a similar thing the app just hanging when trying to connect"

"i have ring doorbell and this is my second camera to cover rear of the house i like that it has good picture quality but there are small hiccups delays loading videos following motion detections every now and then it is not great for £90 product"

"disapointed because it will not work with my home hub contactd amazon and they were supposed to ring me back to get it working but they didnt"

"to try to prove them wrong i set up a dedicated ap just for them but i can't connect them to it because it's impossible to change the wifi settings"

"this little stick up cam isn't really in the same league as the other ring products it stopped working after 5 months and ring support in the passed has been pretty good but this time i waited on the phone for an hour before giving up"

"item does not work very well does not connect to my alexa and computer after reading some of the reviews for this item its not a good sell sorry"

"e no literature on anything about actually using the product it's pretty much all trial and error or having to fone services when you can't find the answer on troubleshooting a bit more written info would go an awful long way to make every process easier"

"i couldn’t rate it higher"

"well after 3 months cam started switched off self and won't work until i will not take out and put back in battery battery is still charged on 90% and lowest i had 48% and still switched off self i tried reach ring support but not luck!"

"the ring lineup has a good range of products for different needs and with the new ring stick up cam making your home more secure and never been easier"

"update december 2019 camera is now working fine turns out every time it is on the same wifi stream as the ring doorcam2 it has a conflict and will not allow us to connect for live view or notify us of movement"

"only down side is the motion detection doesn't always capture everything at the front as we've had letters in the door but nothing having registered on the system"

"the only gripe i have with this camera is the privacy zone anything behind your set privacy zone s will still trigger the motion detection which is very annoying!"

"we do have other ring products that work fine just the stick up cam with power cable that is unusable"

"it is disappointing that alexa cant be used to make up for the native deficiencies in these cameras monitoring on off etc etc despite coming from the same amazon stable"

"prodect is not great and when we call ring support line they cannot answer our question why camera stop recording"

"for the same signal strength sometimes it will connect to a phone for viewing and sometimes it will refuse"

"i find this ridiculous"

"however all was not good"

"a replacement from ring had exactly the same issues"

"if keeping or sharing of video not allowed "

"otherwise there's no point"

"do not buy these cameras they do not work"

"mine looks out of my drive across the end of a cul de sac so i get some alerts due to cars in the road but they are not enough to bother me"

"they don’t work"

"because of the delays with communications coming from the ring side i was informed by ring support that i was being "limited to 20 minutes""

"i work in it so was expecting the next level of troubleshooting but i was told to phone back in 24 48 hours if it still isn't working?"

"one of my concerns was that it would only work if i was connected to the local wi fi but that's not the case"

"e no literature on anything about actually using the product it's pretty much all trial and error or having to fone services when you can't find the answer on troubleshooting a bit more written info would go an awful long way to make every process easier"

"these are not new units"

"problems tring to get working and intermittently failing"

"the motion sensor isn’t great and while only 3m from the router the wifi connection was poor"

"no weather shielding of power plug"

"the same happens if i take it the other side of a 100mm brick wall"

"but it's surprisingly awful"

"with no wires this product is great for being able to put anywhere really on a high shelf for example is where i have mine"

"only hitch was the length of time it takes to charge the battery and update the software but once that was done it works really well"

"but as you can see the camera is foggy and so useless outdoors in uks climate"

"want ring smoke detectors next 👍 updated 22"

"i have no problem with my nest smoke alarms or my nest thermostat so if the replacement is also unfit for purpose i shall be buying a nest camera!"

"although i'm now pleased with it there's still some issues making ring look a bit amateurish"

"bit of a rip off really you have so long and then you have to pay a prescription each month rip off would not buy again"

"two way talk i use it as a door bell no wires so it doesn't need a feed"

"this camera isn’t coming down!"

"this ring device has never worked i can’t get it to connect to internet due to ill health i’ve had it too long to return it it’s been put on the wall at my front door not connected just an ornament don’t buy this useless item bitterly disappointed"

"the ability to invite other people to view the feed so that they can pop round if they see anything untoward whilst you are away has not been fully tested and applied that is the only drawback for me"

"these cameras have two main faults 1 you can not set the motion range further than 10 15 feet from the location of the camera these do not have the same motion technology as the ring doorbell with can be manually adjusted and extended all you get here is a "motion sensitive" bar that you slide and when on max only gives you around 10 15 feet or range very poor"

"the device is battery powered but cannot be charged directly: you have to remove the battery and connect to a usb charger cable provided but no charger "

"i would basically say that if you want a deterrent then it’s an expensive option"

"many bought then returned or taken down due to poor image quality battery life or push notifications"

"what a load of rubbish lose connection all the time even though they are writhing 15ft of the wifi extender just about given up with these as a waste of money"

"amazon not allowing me to upload any image or video not sure what is happening so can't prove my point"

"product is fine the only real fault is the lack of information received i"

"not just get the notification"

"basically you'll be fine with this for as long as you don't leave your house"

"the router is on the ground floor if i take the camera upstairs directly above the router then the signal is extremely weak and the video is grainy and freezes"

"but given that it was not stated and it is such an obvious feature which has been witheld to induce customers to spend more with ring makes me question whether i would want to invest into a ring system"

"trouble to connect have to pay a monthly charge for access rubbish do not buy rubbish do not buy rubbish do not buy will not connect to my wifi i have excellect wifi do not buy this load of rubbish will not connect to wifi terrible product will not connect again has not connected all day will not connect"

"suspecting a faulty unit i had amazon send another and the replacement had exactly the same issues"

"it states you can use it inside looking outside but the motion detectors dont work through windows"

"very disappointing and although i will give it another charge and try again i’m already thinking of returning"

"anyone around primrose hill london have same problems"

"the problem is with the battery life which is nothing like as advertised"

"my area does not have fibre broadband yet but if the other 2 £20 something cameras work with the connection i have now i just dont understand why this one could not"

"no internal storage and requires the cloud subscription at a very reasonable price"

"total waste of money”"

"very disappointed"

"tried with different mobile same issue"

"on the whole i am very pleased with it my only gripe is the distortion when you speak through the microphone it is really quite bad"

"the only issue was that the motion alerts were not working"

"i would say that the cost seems to be one of the more expensive options compared to other camera makes"

"none of the offered glitch fixes really fit in with how the app doesn’t work"

"the only problem i have experienced was on saturday the 11th january 2020 when there was no picture on my phone but sound detecting movement"

"we have not used the cloud service yet but we do plan to take the free trial when we decide how we want to use the camera s with a view to expand our system to include additional indoor cameras and maybe an external"

"it comes with a very long power cable is well packaged with comprehensive instructions which are well written and easy to follow"

"this item is rubbish it does not work will not connect to my phone "

"after a few days the cameras stopped working"

"i had been wanting a ring doorbell for a while now and i came across this instead with a much nicer price tag"

"these drop outs can last from a few minutes to a few days"

"extremely disappointed"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"but you still worry"

"the spaniels i might add are really boring when i check and are just asleep"

"awful product"

"got first camera working then tried to add the second camera total night mare the quick delivery is the only positive thing i can add in fairness when it did work all for 10 mins the picture was really clear camera one then decided to switch itself off and on so i gave up also doesn’t link to alexa very well at all as described"

"night vision is the most importatant part for a camera because anything can be happen in the night and this awful camera has no night vision capability at all"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"they will only work with their proprietary "cloud" software which is buggy as hell and does not work most of the time"

"pointless and annoying"

"this camera performed perfectly"

"absolutely useless"

"i cannot recommenced this as the clips only viewable for less than two days unless by there cloud subscription pathetic so wouldn’t bought it if knew that"

"we had a minor issue at one point but we emailed the manafacturer and their service was amazing even with the current climate and lockdown we explained our issue and they sent out a new camera to us they even followed up to ensure it arrived which took only a couple of days i may add"

"i was slightly disappointed to discover that i can’t adjust the lens remotely via the app but it’s not a massive inconvenience as i’ve just played around with the camera to capture what i want and it’ll stay that way"

"for the price it's an absolute bargain i got them to see what the animals get up to while i'm out i cant fault the the quality of images great i confused my irritating mutt when he was barking like an idiot for no reason apart from the wind was blowing i set it for motion record when sleeping to catch"

"my son has epilepsy and only has them in this sleep leaving him on his own at bedtimes is very difficult and i can’t relax and mostly don’t leave him so i’m in bed same time as him"

"the only issue was that the motion alerts were not working"

"they quickly helped me resolve a small issue i was having"

"27am apologising but advising it could be a wifi signal problem"

"every time showing error 5401 5403"

"the camera is small white and easily blends into the environment"

"i have spoken with wansview support a couple of times too and they are both polite and prompt with replies"

"it will work for 2 3 days then just totally crash again!"

"i currently have a neos smart camera but it is very laggy and the app constantly crashes so i want to replace it with something more stable and reliable"

"after reading the reviews of various comparable cameras i decided to buy a wansview camera as they were the only manufacturer that i couldn't find any evidence of them having had security flaws so i felt happy to give them a go the camera was quick and easy to set up the automatically generated qr code and audio cues' would be easy for anyone to follow"

"if i have to pick a small fault the sound lags the image by a fraction of a second but i'm guessing this can be fixed with an update"

"i was looking for a low cost wifi camera so that i could keep an eye on my mother at home as she has been unwell recently"

"also despite numerous updates in the 3 months i've had this camera the android app remains very buggy and erratic"

"the k5 device worked without a single issue for 2 months and suddenly stopped sending motion alerts and as with any device problems can arise but it is all about how these are resolved"

"avoid this"

"although this camera is alexa compatible with the wansview skill meaning you can view the camera on an alexa show device or with a firestick it does not support motion detection within alexa this means that you are unable to trigger any other routines this is an obvious flaw with the firmware rendering the device useless for me i was intending to use a sd card with the device but though i would use the cloud trial first however i did not wish to open a paypal account which seems to be required"

"had camera a few days now and it's worked perfectly until today with the stupid firmware update and how every time i close the app and go back into it no device ?"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"edit: camera developed a fault where it could not format the sd card and reported an error message on the app"

"phone app version allowes longer password than pc version so if you get username password error on computer"

"also keep getting a stupid amount of emails from the company"

"the ability to invite a friend family member to view the app is great but there is a small limitation in that the invited friend can't view recorded videos only the live feed"

"i had no luck in achieving a successful scan until after several failed attemps the setup help dialogue intervened and suggested making the qr image larger"

"the spaniels i might add are really boring when i check and are just asleep"

"i've taken a star off as i'm getting an annoying buzzing sound through the app but other than that it's perfect and i have recommended it to my friends as a cheap alternative to an external cctv system"

"there was a slight problem early on so i contacted the uk mail and they replied almost immediately they knew about the problem as it was with their server"

"one for my lounge facing my front door one for the back door & also the kids room we have very expensive computer equipment in there along with games consoles too • fast delivery well packaged & looks very smart modern"

"i figured that overall it was mostly positive and that maybe the people who gave it negative reviews were just not tech savvy or patient people millennial cockiness right there i know so anyhoo i decided to click the buy button"

"i've taken a star off as i'm getting an annoying buzzing sound through the app but other than that it's perfect and i have recommended it to my friends as a cheap alternative to an external cctv system"

"one minor issue not a camera fault my mobile provider vodka honey blocks the manufacturers we stream as a default"

"i would give this a zero rating but that was not possible"

"the app was very easy to install and getting it to do what it needs to waa mercilessly childs play"

"ended up returning this as the power kept turning on and off which kind of rendered it useless : i wanted a nice little camera for inside my porch as we are currently isolating and having lots of deliveries that are being left in the porch without signatures and after one delivery was 'delivered' but wasn't we needed a small cheap camera to keep an eye on things"

"one minor issue not a camera fault my mobile provider vodka honey blocks the manufacturers we stream as a default"

"s d card i used my w d cloud drive to record to also can me viewed from iphone 11 and alexa show i would highly recommend this product to anybody who needs cctv camera or security deterrent in the home or garden"

"although this camera is alexa compatible with the wansview skill meaning you can view the camera on an alexa show device or with a firestick it does not support motion detection within alexa this means that you are unable to trigger any other routines this is an obvious flaw with the firmware rendering the device useless for me i was intending to use a sd card with the device but though i would use the cloud trial first however i did not wish to open a paypal account which seems to be required"

"yes surprisingly so and have had no issues reconnecting after the camera has been unplugged and then plugged back into the mains is the wansview cloud app friendly?"

"the main difference was the picture & sound quality and lack of lagging time difference between the image taken and shown on a device with the other 2 cameras we tried one had a 15 45 second lag on video so for example we would be talking to one of our children downstairs but we could still see them playing upstairs on the camera"

"is seems installation is difficult and time consuming"

"i didn't try cloud features due to my own privacy concerns"

"is it possible to give 0 stars"

"on 3 occasions i wanted to see who has been dumping rubbish outside my house and on those 3 occasions it hadn't recorded anything to the sd card"

"never connects"

"the only negative is that there is nothing to explain how the sd card works"

"they barked one and i spoke to them and they settled down again"

"they are much smaller and lighter than my old cameras"

"motion detection very sensitive had to set it at minimum to avoid neurosis"

"good bits: looks good really easy setup excellent image quality good microphone and speaker system didn't require an sd card to work bad bits: only really bad bit was due to our slow wifi meaning there was a slightly laggy image"

"i will order some more for other rooms but maybe not the same model!"

"software is a bit lacking especially on desktop"

"i bought this camera so that i can watch my pet whilst i'm at work as he has been slightly unwell"

"i moved my camera from its original location and left it disconnected for about 3 months by which time i had forgotten my password and couldn’t get onto the camera again when i plugged it back in"

"for security reasons the invites last 30 minutes and it's usually not enough time so you end up having to send repeated invitations"

"then it started turning off or freezing on long periods of time and dispite resetting and trying to solve the problem it keeps happening its becoming a joke!"

"the app is absolutely rubbish the camera is online then 5 minutes later offline"

"a couple of slight cons: 1 during set up the device needs to scan a qr code displayed on the smartphone screen"

"it will randomly stop recording"

"the biggest negative however for me is that the recorded videos are only 10 seconds long"

"we had no issues with wifi i wonder if people that are having issues have not entered the name of their wifi and left the generic there and just entered their passwords!"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"immediately afterwards i was despatched a new replacement without any further questions"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"we purchased this camera as a night time monitor for our 1 y o twins to replace a broken expensive one we had been given for our previous child"

"it took 30 mins to set up as the guide was poor and the the golden blow pay for a subscription"

"it's driving me nuts"

"i bought this camera to view my front door as i was having too many unexpected visitors"

"i even went onto the admin settings for my wifi and turned 5ghz off renamed each of them separately and set new passwords to make sure there was no possible way of getting it wrong but it still did not connect!"

"i would have given this 5 stars but one of my smart cameras keeps crashing!"

"i’ve had wansview for a few weeks now and i’ve not had one problem with it!"

"2 due to slight security concerns i wanted to attach the device to my router guest access and while i was able to do that i couldn't then get the app to see it because as i found out later the whole poiint of guest access on my router is to allow guests access to email and the internet while preventing them from accessing any other devices in the same network"

"as it did not work for me i found my own modem had to be changed but the support was first class and i was offered a refund i have yet to fix it as my phone was also affected"

"update: after a month it stopped working so had to return it maybe it was just an 'off' one"

"i brought it as a ‘bunnycam’ so i could spy on my giant house rabbit when i was out as was intrigued as to what he gets up to home alone!"

"customer service was very quick and responsive so this problem was solved very quickly"

"after that little complication which you are going to have to do one day because most non phone and computer devices only support 2"

"next morning i turned my phone on and saw i had numerous alerts the cam records a few second video every time there is movement so i watched these short clips and halfway through there she was caught in the act!"

"i’d never considered monitoring our dog in the kitchen before as i thought it would be really expensive and difficult the camera was such good value and easy!"

"none of the offered glitch fixes really fit in with how the app doesn’t work"

"nothing was too much trouble and they really helped us "

"received a message via the app on monday saying there was a motion sensor problem and they were working hard to fix it it's now wednesday and the camera has stopped working completely!"

"bit annoying can’t make clips longer 10 secs too"

"we have found that two of us cannot be logged into the app at the same time which we found a bit disappointing however it works perfectly fine being used one at a time"

"if i have to pick a small fault the sound lags the image by a fraction of a second but i'm guessing this can be fixed with an update"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"very hard to connect at first once connected was really delayed in picture"

"they barked one and i spoke to them and they settled down again"

"if you’re looking for a great little camera at a great price don’t hesitate to purchase this one"

"also i do not need to be able to remotely move the camera pan tilt which is why i went for this basic static model"

"i shall definitely be setting one up for my female skunk so i can keep watch for babies in breeding season"

"wansview have practically stalked me asking me to remove my review which has felt really uncomfortable actually"

"rubbish not even 6hrs worked app crash can’t see any"

"the app install is very easy although the app has crashed my phone once all i had to so was restart my phone and it has worked fine ever since"

"there is a slight delay between what you are watching and what is happening it seems but very impressed considering the price"

"also overheats so could be issues with it in future would not recommend"

"picture can be laggy at times but that is my internet"

"i can skip through the footage at the end of the day as any motion is detected and time stamped you can adjust the sensitivity "

"so absolutely nothing wrong with the camera but the app is shocking i got up and running with minimal effort but within 5 minutes something went down with the app and i could not get back online so sent it back got a refund shame really nothing wrong with the camera"

"the frustration is real with these camera's but if you are willing to follow all the steps and loose your mind in the process you will get there in the end"

"purchased for a friend as a gift as she has an elderly dog who has had some health issues so that she could check in on him when shes out"

"it took 30 mins to set up as the guide was poor and the the golden blow pay for a subscription"

"don’t waste a lot of money on these expensive cameras you won’t get better than this !"

"done every step and reset instruction given and nothing works"

"the picture freezes there’s no sound and when there is sound it’s distorted"

"i was met with a load of jargon that was beyond my simple capabilities of understanding you have to access the modem and switch off 5 ghz i tried this and then lost all internet"

"considering this camera was so cheap i honestly thought it would be junk"

"the reason why this function was a non negotiable is because of a spike in thefts and suspicious behaviour in our residential area and if there was a break in i would not have been able to share any footage with the police"

"i thought it could be my internet connection but it got worse and its completely out of order now but unable to return at this stage"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"but i have set it up in the corner of a room and not covers every angle i need to watch"

"i’d never considered monitoring our dog in the kitchen before as i thought it would be really expensive and difficult the camera was such good value and easy!"

"wouldn’t recommend"

"that was over £100 never worked very well and ceased working altogether in less than a month with no refund from the supplier"

"over all can not fault the camera"

"• they’re very small & hardly noticeable no one ever realises they’re there"

"received a message via the app on monday saying there was a motion sensor problem and they were working hard to fix it it's now wednesday and the camera has stopped working completely!"

"i figured that overall it was mostly positive and that maybe the people who gave it negative reviews were just not tech savvy or patient people millennial cockiness right there i know so anyhoo i decided to click the buy button"

"there is also a small speaker through which you can talk to using the app"

"on the whole i am very pleased with it my only gripe is the distortion when you speak through the microphone it is really quite bad"

"however there is no function option to simply switch off the camera"

"wainsview customer service worked hard to resolve the issue and promised a refund if it didnt recover"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"i’ve gotten used to it now as it’s roughly the same time of day as the sun sets but seems rather silly that it gets set off by that rather than actual motion"

"it isn't too bad for the price and i might be a little picky but i got the camera to use whilst im at work and it just doesn't do it seemlessly"

"you can be sure to receive outstanding customer service in the event of a query or a problem"

"clear picture alerts by email not got on 'the cloud' as yet but quite satisfied with what we have for the time being"

"slight grievance in that when it gets darker in the evening and as it switches to night vision it always sends me an alert"

"the night picture quality i found blurry but it might be my placement"

"i also used it to discreetly observe him at night to ensure he was not wandering while everyone else was asleep and the night vision and sensitive motion activation were excellent in this regard"

"“alexa show cam1” or “alexa hide cam1”"

"or please send me another power cord if you think is within warranty"

"i actually lost my patience with it and i was shamefully a bit rude and offensive in the e mail i sent to wansview support"

"once set up it is a cool bit of kit for keeping an eye on a room where the dog gets up to mischief"

"i was a bit unsure about this product after so many bad reviews but i have been so impressed for the price"

"after 3 other models all failing miserably to connect to my phone this one was incredibly easy in comparison"

"the câmera works as any cheap camera would"

"it sometimes detects things not there"

"i even went onto the admin settings for my wifi and turned 5ghz off renamed each of them separately and set new passwords to make sure there was no possible way of getting it wrong but it still did not connect!"

"see my photo attached of how i have my backdoor camera angled away from the window so i don’t have a glare at night i will be purchasing an outside one eventually"

"lengthy cable to power up"

"but unless you subscribe for the cloud storage service the options for local storage and retrieval of video clips triggered by motion alerts are limited"

"i shall definitely be setting one up for my female skunk so i can keep watch for babies in breeding season"

"alarm recordings are available almost immediately and i have convinced myself that hindsight recording is incorporated in the app"

"had alternate products and work seamlessly this product does not"

"you can choose whether to pay for cloud storage or use a memory card or just watch it live with no recording facility"

"ended up returning this as the power kept turning on and off which kind of rendered it useless : i wanted a nice little camera for inside my porch as we are currently isolating and having lots of deliveries that are being left in the porch without signatures and after one delivery was 'delivered' but wasn't we needed a small cheap camera to keep an eye on things"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"i have trouble logging onto the app when i’m out and the app will only give me motion detection if i press the button when i’m at home with the camera"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"this camera is rubbish"

"i had not realised the picture would be so poor i have limited street lighting so it can't pick anything up"

"excellent quality video for live stream i have not yet used the playback or save function this requires an external memory card which is not included "

"quite happy with my purchase for now i don’t appear to be having too many problems viewing with 4g and it is working for exactly the reasons i wanted it to"

"the biggest negative however for me is that the recorded videos are only 10 seconds long"

"got first camera working then tried to add the second camera total night mare the quick delivery is the only positive thing i can add in fairness when it did work all for 10 mins the picture was really clear camera one then decided to switch itself off and on so i gave up also doesn’t link to alexa very well at all as described"

"customers services advised me how to do it i already knew how but they didn't seem to grasp that it didn't work"

"i would give this a zero rating but that was not possible"

"we have found that two of us cannot be logged into the app at the same time which we found a bit disappointing however it works perfectly fine being used one at a time"

"good bits: looks good really easy setup excellent image quality good microphone and speaker system didn't require an sd card to work bad bits: only really bad bit was due to our slow wifi meaning there was a slightly laggy image"

"i have ring floodlights and am used to immediate pick up of motion"

"broke not long after purchase slow audio and video"

"in the cloud version i didn’t get a email to authorise despite adding to whitelist and many attempts"

"the camera was very easy to instal l and when i had a small problem with the wifi connection the support team were able to advise me very promptly"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"this is a simple camera that doesn't work with 3rd party software"

"we have 2 shitz shu’s that according to an annoying neighbour bark constantly these are proof that they don’t"

"we wanted a camera upstairs not as a security camera but for keeping an eye on the kids etc though the echo show mobile while cooking & cleaning downstairs without having to keep stopping and checking on them after every loud noise"

"with wansview that is not possible"

"only thing that's not specified is that your wifi password needs to be 31 characters or less and can't contain the symbols " "

"it turned out the problem was with my router which i rebooted"

"how can it miss not record someone dumping a kitchen sink they're quite large!"

"i sent it back as faulty as it was within the 30 day return period"

"i needed a small camera to go behind a venetian blind in a window adjacent to my front porch"

"once i had set up the on my phone i went on to the wansview website from my desktop and downloaded the pc software"

"so my expectations were very low"

"it only triggers when a bus or lorry drives past"

"these are deliberately restricted to 10 seconds !"

"we have 2 shitz shu’s that according to an annoying neighbour bark constantly these are proof that they don’t"

"easy to set up and records 12 second motion activity while not viewing"

"you expect the camera to be on when you are away from home only to find out it has stopped working"

"picture quality is great and motion alert delay is fairly negligible"

"so now it’s useless"

"the camera was used to catch our little dog getting up to mischief and once setup it works perfectly with good picture quality"

"i've tried everything recommended on the q&a page of the app but it still remains 'offline' for this reason i can't mark it more than a 1 star which is a pity"

"4ghz and not the 5ghz"

"for security reasons the invites last 30 minutes and it's usually not enough time so you end up having to send repeated invitations"

"unfortunately the software was very poor indeed"

"if the night vision ir is on then you get glare from the reflection but if you switch it off and have motion activated lights then it is excellent at recording detail although the proper outdoors security camera would be more appropriate"

"i had to return it next day as it simply would not finalise set up"

"you can change your settings to make it less sensitive and you can remove the notifications if you wanted to"

"the camera is set up to monitor an empty property so i want to receive alerts and a video clip if there is any movement"

"i do find though the the speak isn’t very clear when not in the property but i do not use this feature"

"i have contacted customer service and they confirmed that there is no way to change this"

"the only problem i have experienced was on saturday the 11th january 2020 when there was no picture on my phone but sound detecting movement"

"nothing wrong with my reception either"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"no reason to suspect it won't be just as great as this little camera is"

"no we are using sd storage card so don't need the cloud"

"i’m not decided the faulty ones just put me off a little and i need something reliable because of my seizures but if your using it for general keeping an eye on the house or pets then it’s spot on : would have had 5 stars if it wasn’t for the one not working right"

"this is my second camera first one not wansview this one was much easier to get set up and working"

"it took no more than 5 minutes and every worked perfectly"

"i took it out of the box downloaded the app and 4 minutes later i was looking at my puppy in his cage by way of high definition video!"

"however the cloud issue upset me so much i didn't use the camera in the end its lying in a bin somewhere!"

"i sent it back as faulty as it was within the 30 day return period"

"so now i have a camera that won’t film anything"

"not tried night vision so can't comment on this"

"i've had an ip camera before so i wasn't expecting much"

"it doesn’t pan or tilt but it isn’t really required when positioned in the corner of my room and it provides 120 degree angle of viewing"

"4ghz no idea how at last the cam connected and was ready to go it had taken me 4 hours!"

"however the cloud issue upset me so much i didn't use the camera in the end its lying in a bin somewhere!"

"only criticism is that the speaker could be better"

"handy when i'm upstairs and don't hear the door"

"we have our property and garage alarmed but are always concerned about security"

"it can also be set to send notifications to your phone whenever motion is detected and the motion events are also saved as small clips on your phone or in the cloud"

"a couple more points to consider when buying this camera it produces a crystal clear 1080p hd video stream but the zoom is digital so video perfectionists will be disappointed"

"also not wireless at all"

"the setup is easy the app walks you through it and it literally takes no more than 2 minutes"

"if you are thinking of buying this camera but are unsure of its quality due to the price don’t delay buy it!"

"we purchased this camera as a night time monitor for our 1 y o twins to replace a broken expensive one we had been given for our previous child"

"not very good at night if facing outdoors as reflection on glass but works when outside light is triggered"

"no need for concern"

"however in order to use it to look out a window at night it is quite poor as you have to switch off the leds"

"no online chat help from their website only from cloud app which isn't dowloading"

"the worst ever camera"

"it asks for your email and password then just buffers and doesn’t do anything else cheap chinese product wish i’d bought something else!"

"the advisor then asked me to send a video showing me using the correct procedure for downloading footage which i did and then i did not recieve a reply"

"i will admit that i never read the disription and was disappointed that i couldn't move the picture with the app"

"on the non cloud version it wouldn’t connect to wifi"

"the wansview team quickly rectified this issue and i’ve had no issues since"

"then once set up on my phone i asked alexa to find devices and that set itself up with no further input from me"

"first here are the pros: easy setup great picture quality great motion detection well priced sturdy build quality long cable easily viewing on the app automatic night vision well packaged cons other family members can be invited to view the camera but they can only see stills and not videos motion detection cannot be adjusted to your preferences video clips are usually no longer than 30 seconds and cannot be adjusted to your preferences you have to purchase cloud storage in order to view footage that is older than 2 days and it's quite expensive for a largely unknown company"

"for such a small cost i am so impressed with these little bulb like cameras"

"i purchased both the wansview q5 & k5 after a recently burglary of my neighbours property and i can thoroughly recommend these affordable cameras"

"bit pricey for the year but if you're using 3 camera's then worth it"

"99 we were dubious at the quality we were likely to receive but for such little money it felt worth the risk"

"i've got a nest cam and don't get me wrong it's fine"

"i downloaded the app and tried to register using a second email address in desperation but never got an email back"

"it couldn't be easier"

"weird how i've given it an over all awful review but the things are 5 star"

"can access the camera from anywhere with the app on my phone can even talk through the camera if you press and hold the microphone button in the app whilst speaking"

"while syncing i got distracted and started doing house chores and forgot about the camera"

"brought this for an elderly lady to give her peace of mind when leaving her husband at home easy to set up app downloaded straight away onto her iphone now she can check her husband is behaving if she has to pop out she now knows if he gets up so can check he hasn't had a fall and if he has she can get the onsite care team to attend him straight away he has his lifeline etc but she needed the peace of mind knowing she can check that someone has attended to him"

"the installation of these little cameras makes them perfect for the non techy person whois possibly worried about being swamped with something awkward to install"

"they assured me the problem would soon be resolved and it was"

"deserves no stars!"

"besides that the app is terrible"

"bad shopping experience!"

"you don't even need to subscribe to the cloud service unless you want to keep your alarm recordings for some extended period of time and or don't want to lose them if the camera is stolen"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"i have not tried the cloud solution with monthly cost as this is not something i need"

"the motion detection has been a little off but a new firmware has just been released to sort this issue out and you can turn the motion on and off"

"i could not connect to the wifi for love nor money"

"having bought an outdoor camera and very happy with it i wanted another one to monitor another room not shown in the photos"

"for the money you really can’t go wrong"

"i thought it could be my internet connection but it got worse and its completely out of order now but unable to return at this stage"

"with some use i have to say the image quality isn't brilliant in some lighting conditions hence the 3 star rating original review: so it has the potential to be a great product at its price point but as it stands you are unable to view the camera when out of house through 4g due to a current firmware issue due to be solved by start of september i've been told"